VEYHLA — Terms of Service

Last Updated: September 2026

Welcome to VEYHLA. These Terms of Service (“Terms”) govern your access to and use of the VEYHLA website, online store, products, services, content, features, and related services (collectively, the “Services”).

In these Terms, “VEYHLA,” “we,” “us,” and “our” refer to the business operating the VEYHLA online store.

VEYHLA is an online-only jewelry business. We do not operate a customer-facing physical retail store, showroom, or walk-in location.

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our Services.

By accessing, browsing, or purchasing through our Services, you agree to these Terms and our Privacy Policy [INSERT PRIVACY POLICY LINK]. If you do not agree with these Terms or our Privacy Policy, please do not use our Services.

These Terms apply to customers in the United States, United Kingdom, Canada, Australia, and other jurisdictions where we make our Services available, subject always to any mandatory consumer rights and protections that apply to you under applicable law.

SECTION 1 — ELIGIBILITY AND ACCOUNT

By using our Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you create an account or provide information to us, you agree to provide information that is accurate, current, and complete and to keep that information updated when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account, except where unauthorized activity results from circumstances outside your reasonable control.

You may not use another person's account without authorization, impersonate another person or entity, or provide false information in connection with your use of the Services.

We reserve the right to suspend or terminate accounts where reasonably necessary to protect our business, customers, Services, or legal rights, subject to applicable law.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, photographs, measurements, materials, colors, and other product information displayed on our website are accurate.

However, colors and visual appearance may vary depending on your device, screen settings, lighting, and other technical factors.

Product images are provided for illustrative purposes and may not always reproduce the exact appearance of an item under all conditions.

We reserve the right to modify product descriptions, specifications, availability, and pricing from time to time.

We may discontinue products or limit quantities where reasonably necessary, subject to applicable law.

Nothing in these Terms excludes or limits any mandatory consumer guarantees or statutory rights applicable to products purchased from VEYHLA.

SECTION 3 — ORDERS AND ACCEPTANCE

When you submit an order through our website, you are requesting to purchase the selected products.

After you place an order, you will generally receive an order confirmation acknowledging that we have received your order. Receipt of an order confirmation does not necessarily mean that your order has been accepted if further verification or circumstances require cancellation.

We reserve the right to refuse, cancel, or limit an order where permitted by law, including where:

• a product is unavailable;
• there is an apparent pricing, description, or technical error;
• we reasonably suspect fraudulent or unauthorized activity;
• payment cannot be successfully processed;
• shipping to the selected destination is unavailable; or
• we are otherwise required or permitted to do so by applicable law.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order or affected items, subject to applicable law.

We will use reasonable efforts to contact you using the information provided with your order if we need to make a material change or cancellation.

Your rights to return or obtain a refund are governed by our Refund & Return Policy [INSERT REFUND POLICY LINK] as well as any mandatory consumer rights applicable in your jurisdiction.

SECTION 4 — PRICES, TAXES AND PAYMENT

Prices displayed on our website are shown in the currency indicated at checkout.

Prices, discounts, promotions, and product availability may change at any time. Changes will not affect an order that has already been accepted except where correction or cancellation is permitted or required by applicable law.

The price applicable to your purchase will generally be the price displayed at the time you place your order and confirmed at checkout.

Depending on your location and the applicable tax rules, taxes, duties, customs charges, import fees, or other government charges may apply.

Where applicable, taxes and other mandatory charges will be displayed or communicated during checkout.

For international orders, customers may be responsible for customs duties, import taxes, or other charges imposed by the destination country where these charges are not collected at checkout.

We may offer promotional discounts from time to time. Promotions may have additional terms and conditions. If specific promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion to the extent permitted by law.

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

SECTION 5 — SHIPPING AND DELIVERY

We ship orders to destinations where VEYHLA offers delivery.

Available shipping methods, estimated delivery times, and shipping charges will be displayed during checkout or otherwise communicated before purchase where required by law.

Delivery times are estimates unless we expressly state that a specific delivery date or timeframe is guaranteed.

Actual delivery times may vary due to factors including carrier delays, customs processing, weather, public holidays, address issues, or other circumstances outside our reasonable control.

We will make reasonable efforts to fulfill and ship orders within the timeframe communicated to you.

If an order is significantly delayed or cannot be fulfilled, we will provide any notice, cancellation, refund, or other remedy required by applicable law.

Nothing in these Terms limits any statutory rights you may have concerning delayed, failed, damaged, or undelivered orders.

SECTION 6 — INTELLECTUAL PROPERTY

Unless otherwise stated, the VEYHLA name, logo, branding, designs, product photographs, text, graphics, illustrations, videos, audio, website design, layout, and other content made available through the Services are owned by VEYHLA or used under appropriate rights or licenses.

The Services are provided for your personal, non-commercial use.

You may view and access our website and its content for legitimate personal shopping purposes.

You may not, without our prior written permission and except where permitted by applicable law:

• reproduce or republish substantial portions of our content;
• copy or commercially exploit our website or materials;
• modify or create derivative works from our protected content;
• use VEYHLA branding, logos, or trademarks in a way that suggests endorsement or affiliation;
• systematically scrape, copy, or collect our content; or
• use our content for commercial purposes.

All rights not expressly granted under these Terms are reserved by VEYHLA and its licensors.

Shopify's trademarks, logos, and intellectual property belong to Shopify and are subject to Shopify's applicable rights and policies.

SECTION 7 — THIRD-PARTY SERVICES AND TOOLS

Our Services may use or provide access to certain third-party services, applications, payment providers, shipping providers, analytics tools, or other technologies.

Third-party services may be governed by their own terms and privacy policies.

Where permitted by law, VEYHLA is not responsible for independent services, systems, content, or policies controlled by third parties.

However, nothing in this section limits any rights or remedies you may have against VEYHLA under applicable consumer law.

We may add, remove, or modify third-party services and features from time to time.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement or recommendation.

We are not responsible for third-party websites, their content, availability, security, privacy practices, products, or services.

If you access a third-party website, you do so subject to that third party's applicable terms and policies.

SECTION 9 — SHOPIFY

VEYHLA's online store is powered by Shopify.

Shopify provides the ecommerce platform that enables us to offer our Services, but purchases made through the VEYHLA store are transactions between you and VEYHLA.

Shopify is not the seller of VEYHLA products and is not responsible for the products sold by VEYHLA or for the fulfillment of your order.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims arising from the products or transactions between you and VEYHLA.

Nothing in these Terms is intended to exclude or restrict any rights that cannot legally be excluded.

SECTION 10 — PRIVACY

Your use of our Services is also subject to our Privacy Policy [INSERT PRIVACY POLICY LINK].

Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

Because our store is hosted by Shopify, Shopify may process certain information in connection with providing its platform and services.

Certain payment, shipping, analytics, fraud prevention, customer service, and other service providers may also process information as necessary to provide our Services.

Some service providers may be located in countries other than your country of residence.

Please review our Privacy Policy for further information.

SECTION 11 — CUSTOMER FEEDBACK AND REVIEWS

If you voluntarily submit reviews, comments, photographs, testimonials, suggestions, or other content to VEYHLA (“Feedback”), you represent that you have the right to submit that content.

By submitting Feedback, you grant VEYHLA a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute the Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law and our Privacy Policy.

This license does not transfer ownership of your original content to VEYHLA.

We may moderate, refuse, edit, or remove Feedback where reasonably necessary, including where it is unlawful, misleading, abusive, defamatory, obscene, fraudulent, or infringes another person's rights.

You must not submit Feedback that:

• is knowingly false or misleading;
• infringes another person's intellectual property or privacy rights;
• contains malware or malicious code;
• impersonates another person;
• contains unlawful or abusive material; or
• is submitted in exchange for undisclosed compensation or incentives.

SECTION 12 — ERRORS AND CORRECTIONS

Although we make reasonable efforts to maintain accurate information, our Services may occasionally contain typographical errors, inaccuracies, omissions, or technical errors involving product descriptions, prices, promotions, shipping information, availability, or other content.

Where permitted by law, we may correct errors and update information.

If an error materially affects an order, we may contact you and, where permitted or required by law, offer an appropriate resolution, including cancellation and refund.

We will not use this section to remove or restrict rights that cannot legally be excluded.

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes and in accordance with these Terms.

You must not:

• violate any applicable law or regulation;
• infringe our intellectual property rights or those of another person;
• attempt to gain unauthorized access to our systems;
• interfere with the security or operation of the Services;
• transmit viruses, malware, or other harmful code;
• engage in fraudulent or deceptive activity;
• impersonate another person or entity;
• use the Services to harass, threaten, or abuse others;
• collect personal information from other users without lawful authorization;
• use automated methods to access or extract substantial amounts of website data without our authorization;
• attempt to bypass security, access controls, or technical restrictions; or
• use the Services in a way that could reasonably cause damage to VEYHLA, our customers, our service providers, or the operation of the website.

Nothing in this section prohibits activities that are legally permitted or that cannot lawfully be restricted.

SECTION 14 — AUTOMATED SYSTEMS AND AGENTS

Certain automated systems, software agents, crawlers, or similar technologies may access websites.

Automated access to our Services must comply with applicable technical instructions, security measures, and applicable law.

We may restrict or block automated access where reasonably necessary to protect the Services, our customers, our intellectual property, or our systems.

This section does not prohibit lawful accessibility tools, search engine indexing, security research, or other activities that cannot legally be restricted.

SECTION 15 — TERMINATION

We may suspend or terminate your access to the Services where permitted by applicable law if you materially violate these Terms, engage in fraudulent or unlawful activity, interfere with the Services, or create a significant risk to VEYHLA or other users.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should continue after termination may remain effective, including provisions concerning intellectual property, Feedback, limitations of liability, indemnification, governing law, and dispute-related matters, subject to applicable law.

SECTION 16 — WARRANTIES AND CONSUMER RIGHTS

To the fullest extent permitted by applicable law, the Services may be provided on an “as available” basis.

However, nothing in these Terms excludes, restricts, or modifies any warranty, consumer guarantee, statutory right, or remedy that cannot legally be excluded, restricted, or modified.

For example, consumers in Australia have automatic consumer guarantees under the Australian Consumer Law, and those guarantees cannot be removed by a store's terms or policies.

Similarly, customers in the United Kingdom and other jurisdictions may have statutory rights concerning product quality, conformity, delivery, cancellation, refunds, and other matters.

Our voluntary policies operate in addition to, and not instead of, mandatory legal rights.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, VEYHLA and its service providers will not be liable for indirect, incidental, special, or consequential losses arising from your use of the Services.

This may include, where legally permitted, loss of profits, loss of revenue, loss of data, or business interruption.

However, nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from mandatory consumer protection laws, fraud, fraudulent misrepresentation, or other matters for which liability cannot legally be excluded.

Where applicable law provides you with a mandatory remedy, that remedy remains available to you.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify VEYHLA and its officers, employees, contractors, service providers, affiliates, and licensors against third-party claims, losses, liabilities, and reasonable costs arising directly from:

1. your material violation of these Terms;
2. your unlawful use of the Services; or
3. your infringement of another person's rights.

This section does not apply to the extent a claim results from VEYHLA's own unlawful conduct or where such indemnification would be prohibited by applicable law.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in effect.

SECTION 20 — NO WAIVER; ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a waiver of our right to enforce that provision later.

These Terms, together with the policies expressly incorporated into them, constitute the agreement governing your use of the Services, except where applicable law provides otherwise.

If there is a conflict between these Terms and a mandatory consumer protection law applicable to you, the mandatory law will prevail to the extent of the conflict.

SECTION 21 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.

We may transfer or assign our rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

SECTION 22 — GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws applicable to the jurisdiction in which the legal entity operating VEYHLA is established, except to the extent mandatory consumer protection laws in your country or jurisdiction provide otherwise.

Nothing in this section is intended to deprive consumers of mandatory rights or protections available under the laws of their country or place of residence.

The courts having jurisdiction under applicable law will have jurisdiction over disputes arising from these Terms or your use of the Services.

Important: The exact governing law and legal jurisdiction should be completed once the legal entity operating VEYHLA and its registered business address are established.

SECTION 23 — HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

We may update these Terms from time to time.

When we make material changes, we may provide notice through our website, email, or another appropriate method where required by applicable law.

The updated Terms will indicate the date on which they were last revised.

Your continued use of the Services after an update takes effect constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Changes will not retroactively remove rights or remedies that already apply to purchases you have made.

SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms may be sent to:

VEYHLA
Email: contactveyhla@gmail.com
Website: veyhla.com

Legal / Business Name: [INSERT LEGAL BUSINESS NAME]
Business Address: [INSERT LEGAL OR REGISTERED BUSINESS ADDRESS]
Business Phone: [INSERT BUSINESS PHONE NUMBER, IF APPLICABLE]
Business Registration Number: [INSERT IF APPLICABLE]
VAT / Tax Number: [INSERT IF APPLICABLE]

VEYHLA is an online-only ecommerce business and does not operate a customer-facing physical retail store, showroom, or walk-in location.

The business address above, where applicable, is a legal/business contact address and is not a customer retail or return location. Returns must be handled according to our Refund & Return Policy [INSERT REFUND POLICY LINK] and the instructions provided by VEYHLA.

ADDITIONAL CONSUMER PROTECTION NOTICE

Nothing in these Terms is intended to exclude, restrict, or modify consumer rights that cannot legally be excluded, restricted, or modified.

For customers in the United Kingdom, applicable online and distance-selling rules may provide cancellation and other consumer rights. UK businesses selling online must provide certain business, contact, pricing, delivery, and cancellation information before an order is placed.

For customers in Australia, the Australian Consumer Law provides mandatory consumer guarantees for qualifying purchases, including online purchases. These rights operate independently of any voluntary return or warranty policy.

For customers in Canada, consumer rights may arise under applicable federal, provincial, and territorial laws. Canadian consumer guidance also recommends that online sellers clearly provide terms of sale, contact information, shipping information, and return/exchange policies.

For customers in the United States, applicable federal and state consumer protection laws continue to apply. Federal rules also address shipping representations and delayed orders in online sales.